Case Study: NorthShore Care Supply grows profitably with Business Technology Partners and Domo

NorthShore Care Supply boosts sample conversion 80% with Business Technology Partners

NorthShore Care Supply, a growing medical supplies company, faced the challenge of moving beyond its initial bootstrap technology setup to support its profitable growth. They partnered with Business Technology Partners (BT Partners) for managed services to implement a robust infrastructure and strategic applications, including SYSPRO ERP and Domo business intelligence.

Business Technology Partners provided a comprehensive solution, implementing SYSPRO for operations and Domo for data visualization and analysis. This enabled NorthShore to gain critical insights, such as optimizing a customer sampling program to increase conversion rates to 80% and improving supply chain visibility during the pandemic. The partnership with BT Partners provided the scalable technology foundation that allowed NorthShore to grow confidently with over $25 million in annual revenue.

NorthShore Care Supply