Case Study: Capistrano Unified School District streamlines field trip management with busHive

Capistrano Unified School District - Customer Case Study

Capistrano Unified School District, one of California’s largest districts with more than 50,000 students and 3,000 field and athletic trips each year, was struggling with a hard-to-use field trip management system. Billing took weeks, information had to be entered repeatedly, and poor customer support left the transportation team frustrated and behind schedule.

The district switched to busHive’s highly customizable field trip software to streamline requests, scheduling, and billing. With busHive, monthly field trip billing dropped from two weeks to about two hours, trip tracking became paperless and more reliable, and dispatching was automated to help prevent overtime; the district also reported improved customer service, happier staff, and better support for schools and drivers.

Capistrano Unified School District

Jay McNamara

Transportation Operations Manager