Case Study: Syracuse City School District streamlines field trip management with busHive

busHive Helps New York District Handle Heavy Load of Field Trips

Syracuse City School District in New York needed a better way to manage a very high volume of field trips—up to about 90 a day at peak times—while coordinating requests across 36 schools and multiple transportation contractors. Its old field trip system was outdated and slow, and the district wanted a more efficient, intuitive way to streamline trip management, track trips and drivers, and create custom reports using busHive transportation software.

Syracuse City School District chose busHive’s field trip management platform, which includes online request and approval workflows, dispatch scheduling, driver rotation tools, reporting, invoicing, and historical records. The result was a more streamlined process with better communication, fewer calls and emails, quicker access to trip data and daily reports, and stronger accountability through a clear paper trail. The district also praised busHive for responsive customer support and improved efficiency across transportation operations.

Syracuse City School District

Lisa Reiss

Assistant Director of Transportation