Case Study: a Midwest-based, global foodservice distributor builds an optimized collaboration infrastructure with Burwood Group

Midwest-based, Global Foodservice Distributor builds a 10-year collaboration strategy with Burwood Group

The customer, a Midwest-based global foodservice distributor, faced the challenge of integrating unified communications systems across its frequent mergers and acquisitions. Their standard "off-the-rack" Cisco solutions were insufficient for their complex, rapidly expanding infrastructure, risking employee connectivity and operational efficiency. They engaged vendor Burwood Group for its unified communications expertise to develop a strategic and flexible integration plan.

Burwood Group implemented a standardized, repeatable methodology for onboarding newly acquired sites, focusing on process improvement and relationship-building. This solution transformed the distributor's collaboration infrastructure, resulting in a reliable integration blueprint and an excellent experience for acquired companies. The long-term partnership with Burwood Group positioned the client's infrastructure for future growth and M&A activity.