Case Study: Lyric Opera of Chicago achieves reliable, high-density wireless coverage with Burwood Group and Cisco Meraki

Lyric Opera of Chicago deploys 70+ Cisco Meraki access points with Burwood Group

The Lyric Opera of Chicago, a historic and internationally renowned opera company, faced the challenge of expanding reliable wireless coverage across its seven-floor facility without disrupting the building's historic aesthetics. To support a smartphone bidding application for its triennial Wine Auction and meet broader technology demands, they turned to vendor Burwood Group for an upgraded wireless infrastructure.

Burwood Group implemented a solution using Cisco Meraki cloud wireless technology, deploying over 70 access points that were carefully integrated and painted to blend into the historic architecture. The result was a flawless Wine Auction with no connectivity issues and a transformed audience experience. The new network enabled wireless point-of-sale systems to reduce customer bottlenecks, allowed staff to use iPads for orders, and supported marketing initiatives through social media, creating new potential revenue streams for the Lyric Opera.

Lyric Opera of Chicago