Case Study: Cotswold Motor Group achieves higher repair values and customer satisfaction with Bumper PayLater

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Preview of the Cotswold Case Study

Cotswold boosts average invoice value by 237% with Bumper

Cotswold Motor Group, an automotive retailer for BMW and MINI, faced the challenge of helping customers manage unexpected, high-value repair costs while strengthening customer trust and experience. To address this, they partnered with Bumper and implemented its PayLater service.

Bumper's solution allowed customers to split their repair bills into interest-free monthly payments. This led to significant results for Cotswold, including average invoice value increases of 237% and a 27% higher recovery rate. The option provided by Bumper enabled the group to better support its customers, leading to high satisfaction and more open financial conversations.


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