Case Study: Loyal Source cuts candidate sourcing time by 33% and doubles recruiter productivity with Bullhorn (via TextUs)

How Loyal Source Decreased Time Spent Looking for Candidates by 33% and Doubled Recruiter Productivity with TextUs + Bullhorn

Loyal Source is a government-focused staffing firm placing healthcare, IT, and engineering talent nationwide. As candidates stopped responding to calls and increasingly ignored email, the firm needed a company-wide texting solution that would be tracked in their ATS to avoid communication blind spots and improve outreach effectiveness.

By integrating TextUs with Bullhorn, Loyal Source enabled logged, personalized texting across the team—sending about 2,000 texts weekly and getting responses in roughly three minutes. The change cut time spent sourcing candidates by 33%, made recruiters about 50% more productive, improved candidate engagement and customer service, and provided automatic records for accountability.

Loyal Source

Seth Fullerton

Director of IT Services