Case Study: HealthCare Support achieves reduced administrative work and more time for strategic planning with Bullhorn

HealthCare Support Cuts Down on Administrative Work and Frees Up Time For Strategic Planning with Bullhorn

HealthCare Support, founded in 2002 in Florida, is a national recruitment firm specializing in healthcare staffing for both clinical and non-clinical roles. Rapid growth revealed pain points in their manual, paper-heavy onboarding and back-office processes: many candidates lacked computer access, the six-person back-office team spent roughly 30 hours a week troubleshooting and chasing paperwork, and poor visibility into document status risked lost starts and compliance issues.

Implementing Bullhorn ATS & CRM along with Bullhorn Onboarding and Bullhorn Back Office (timeshEASY) eliminated paper workflows, reduced candidate support calls, and provided real-time document visibility. The changes freed recruiters for strategic work, cut administrative time dramatically (now one person spends about 30 minutes weekly activating placements), improved compliance and auditability, and delivered a faster, more professional candidate experience.

HealthCare Support

Heather Roberts

HealthCare Support