Case Study: Tiro Partners doubles revenue with Bullhorn’s CRM with People Skills

Bullhorn’s CRM with People Skills Supports Niche IT Recruitment Firm in Doubling Its Revenue Shortly after Relocating to Outside of Central London

Tiro Partners is a small, niche IT recruitment firm founded by Paul Conaghan and William Excell that focuses on project and product management, business analysis, architecture, development and testing. After relocating outside central London to restore work–life balance, the agency found its legacy CRM was slow, not fully cloud‑based, visually outdated and hindered internal communication—undermining its person‑to‑person approach and constraining growth.

The firm implemented Bullhorn’s true cloud CRM with “people skills,” which provided automatic capture of interactions, mobile access, consultant customisation and easy license expansion. The system drove adoption across the team, supported growth from two to nearly ten staff, improved efficiency and training, and helped Tiro Partners double its revenue in 2015 compared with 2014.

Tiro Partners

Paul Conaghan

Director and Co-Founder