Case Study: REACH Employment Services achieves unified, scalable recruitment and improved forecasting with Bullhorn

Bullhorn Helps UAE Consultancy Agency Dramatically Transform and Revolutionise Their Whole Recruitment Process

REACH Employment Services is a Gulf Capital–backed leader in recruitment and outsourcing across the UAE and Qatar, with 15 years’ experience, over 15,000 outsourced staff and 4,500 contractors, and Ministry of Labour approval. Despite this scale, REACH’s nine recruitment departments operated with disconnected, Excel‑based processes, poor CV tracking, and no unified CRM—creating reporting inconsistencies, risking loss of intellectual property, and hindering the contract recruitment work that drives most of their revenue.

REACH implemented Bullhorn Recruitment CRM to unify processes, secure business and personal data, and give consultants a user‑friendly, scalable platform. Adoption was rapid, productivity and visibility improved (vacancy locking, CV conversion reporting, trend spotting), forecasting became more reliable, and the company gained the operational control and scalability to expand regionally and strengthen revenue generation.

Reach Employment Services

Tarkan Sami

Vice President