Case Study: Truliant Federal Credit Union streamlines loan management and inspections with Built

Truliant Federal Credit Union reduces inspection turn times to 2 days or less with Built

Truliant Federal Credit Union was facing significant challenges in managing its construction loan portfolio through entirely manual processes. This involved maintaining draws on spreadsheets and conducting on-site inspections, which was labor-intensive, time-consuming, and prone to risk and error. To address this, the credit union adopted a digital solution from Built to streamline its loan management and inspection workflows.

Built provided a platform that increased visibility and transparency for all stakeholders and streamlined inspections through its Inspection Services. The solution integrated seamlessly with Truliant's existing Encompass software. As a result, Built helped Truliant dramatically reduce inspection turn times to two days or less, accelerate the disbursement of funds, and achieve greater operational efficiency, leading to a vastly improved customer experience.

Truliant Federal Credit Union