Case Study: The Village Bank cuts loan turnaround time from days to hours with Built

The Village Bank Simplifies Complex Processes with Built to Decrease Loan Turnaround Time from Days to Hours

The Village Bank was struggling with inefficient and manual construction loan administration processes, including tracking paper files and physical signatures, which was time-consuming and prone to error. They sought a digital solution to streamline their workflow and partnered with Built Technologies, adopting its Construction Loan Administration (CLA) platform.

With Built's CLA solution, the bank digitally transformed its processes, which was made seamless by the vendor's implementation team. The results were significant, as Built enabled The Village Bank to drastically decrease its average loan draw turnaround time from three days to just half a day. This efficiency, which included processing over 1,300 draws and 828 inspections in a single year, also led to increased customer satisfaction and provided crucial visibility for leadership.

The Village Bank

Andrew Franklin

Senior Vice President