Case Study: STAR Financial Bank achieves greater efficiency with Built Technologies

STAR Financial Bank cuts draw touches by 83% with Built Technologies

STAR Financial Bank faced significant inefficiencies in managing its construction loan portfolio, with slow manual processes causing delays and errors. Each draw request required an estimated 42 touches before disbursement, which hindered growth and customer service. Seeking a digital solution, the bank turned to Built Technologies and its construction lending platform to streamline operations.

Built implemented its platform to digitize draw processing and budget management, centralizing information and automating workflows. This drastically reduced back-and-forth communication and manual data entry. The solution delivered a measurable 83% reduction in the number of touches per draw, empowering STAR Financial Bank's team to save time, mitigate risk, and provide a better experience for borrowers.

STAR Financial Bank