Case Study: Rural 1st achieves greater efficiency and stronger borrower relationships with Built Technologies

Rural 1st exceeds 1,000 draws in a month with Built

Rural 1st, a business specializing in rural property lending, faced challenges with manual, time-consuming management of construction loan projects. Their loan officers spent hours each day tracking tasks, a process that hindered scalability especially during rapid growth and the 2020 pandemic. They needed a solution to gain efficiency and maintain customer relationships remotely.

Implemented by Built, the platform provided digital tools and remote inspection capabilities, allowing borrowers to submit photos and loan officers to monitor projects virtually. This saved significant time, improved process visibility, and streamlined operations. As a result, Rural 1st exceeded 1,000 loan draws in a single month, secured repeat business, and empowered their team to focus on enhancing customer relationships and serving their market more effectively.

Rural 1st