Case Study: Pinnacle Financial Partners achieves faster construction loan draw processing with Built Technologies

Pinnacle Financial Partners - Customer Case Study

Pinnacle Financial Partners, a Tennessee-based bank, was manually managing its residential construction loan portfolio, which was a labor-intensive and time-consuming process that limited profitability and client services. To overcome this high administrative burden, they sought a technology solution from Built Technologies.

By implementing Built's construction loan management platform, Pinnacle digitized and streamlined its processes. The solution provided transparency for all parties, enabled quick draw and inspection requests, and drastically reduced processing times. As a measurable result, Built helped Pinnacle double its loan volume without needing to increase its administrative headcount, while draw processing time now averages less than four hours.

Pinnacle Financial Partners

Sharon Armstrong

Residential Construction Operations Manager