Case Study: Mann Made Mortgage achieves faster draw turnaround and streamlined construction loan management with Built Technologies

Mann Made Mortgage - Customer Case Study

Mann Made Mortgage, a national lender specializing in new construction mortgages, faced challenges in managing its construction loan process after entering the market in 2015. They struggled with inefficient workflows dependent on emails and phone calls, which prevented them from offering investors the high level of service they desired. To overcome this, they partnered with Built Technologies and implemented its platform to bring their processes back to their desired standard.

Built provided a centralized system for managing their entire portfolio, offering automated and standardized workflows. This allowed a single loan administrator to manage 25-30 loans and reduced draw turnaround time from one week to under three days. The solution provided complete transparency and real-time monitoring for all key parties, leading to increased customer satisfaction and loyalty, with builders specifically choosing to work with Mann Made Mortgage because of the service enabled by Built.

Mann Made Mortgage

Dana Solberg

Construction Loan Administrator