Case Study: GMFS Mortgage streamlines construction loan draws with Built Technologies

GMFS Mortgage - Customer Case Study

GMFS Mortgage, a lender offering consumer and renovation loans across several southeastern states, was experiencing rapid growth in its construction portfolio. Their manual process for tracking and administering loan draws became time-consuming and cumbersome, which negatively impacted their customer service. To address this challenge, GMFS Mortgage chose to implement the digital platform from Built Technologies.

By using Built's platform, GMFS automated administrative tasks and gained real-time connectivity for all parties involved, including builders and borrowers. The solution significantly reduced draw processing time, mitigated risk, and provided a modern, professional interface that improved the customer experience. According to a company specialist, Built cut down their processing time tremendously, allowing staff to focus on other job functions.

GMFS Mortgage

Caroline Stallings

Construction Loan Administrator