Case Study: Franklin Synergy Bank achieves faster draw processing and higher loan portfolio growth with Built Technologies

Franklin Synergy Bank - Customer Case Study

Franklin Synergy Bank, a regional bank, faced significant challenges in managing its construction loan portfolio. Manual processes involving spreadsheets, phone calls, and disparate systems were expensive, risky, and prone to error. To address these issues, the bank partnered with Built and implemented its web-based and mobile applications for construction loan administration.

By using Built's technology, the bank dramatically increased its efficiency and reduced risk. The solution enabled Franklin Synergy Bank to grow its loan portfolio by 25% while being managed by only two administrators. Most notably, the draw processing time was reduced from 24 hours to just 30 seconds, providing a vastly improved experience for borrowers.

Franklin Synergy Bank

Kevin Herrington

SVP/CIO