Case Study: First National Bank of Middle Tennessee streamlines construction lending with Built Technologies

First National Bank of Middle Tennessee - Customer Case Study

First National Bank of Middle Tennessee, a long-established financial institution, faced significant challenges with its manual construction loan management process. This system was cumbersome and lacked transparency, leading to inefficient communication and inconsistent draw processing for all parties involved. To address this, the bank partnered with Built Technologies to implement their construction lending platform.

Built provided a solution that centralized information and automated key administrative tasks, bringing the entire draw process online. This streamlined communication between borrowers, inspectors, and the bank’s draw desk, ensuring a more consistent and transparent process. The implementation by Built delivered substantial results, saving administrators over five hours per week and reducing the average draw turnaround time from 2-3 days to just 1-2 days. The automation also significantly decreased risk by eliminating errors and ensuring data consistency.

First National Bank of Middle Tennessee

Katie Bennett

Senior Vice President