Case Study: Otak achieves live, easily updated org charts and improved team visibility with Built for Teams

Otak - Customer Case Study

Otak, a 350-person multidisciplinary design firm, needed a real-time, easy-to-update org chart to visualize multiple locations, departments, and project teams and to give HR and other departments access to vital employee data. HR Director Keith Biggs struggled with an Adobe InDesign chart that Marketing updated only monthly, leaving information out of date and forcing HR to pull reports manually. Otak selected Built for Teams’ Org Chart product to address these issues.

Built for Teams imported Otak’s employee data, enabled multiple admins, and had the updated org chart live within a week—allowing recruiters to create and fill open positions directly and Marketing to stop spending “hours and hours a month” on updates. The solution added photos, customizable data fields, and color-coding for locations/departments, increased chart usage across the company, and made it faster for leadership to access accurate employee information, improving visibility and saving significant administrative time.

Otak

Keith Biggs

HR Director