Case Study: Gateway Public Schools achieves streamlined PTO tracking and real-time visibility with Built for Teams

Gateway Public Schools - Customer Case Study

Gateway Public Schools, a San Francisco charter network serving over 800 students and 100+ staff, struggled with complex time-off tracking across year‑round, 11‑month and school‑year employees. Using paper forms, spreadsheets and slow manual emails created errors, multi‑week delays in updating balances and poor visibility for managers and staff. To address this they selected Built for Teams’ PTO Tracking product.

Built for Teams implemented a customizable PTO system with unlimited time‑off policies and an advanced notification workflow that routes requests to the right people (including sub coordinators and supervisors). The result was a significant reduction in hours spent collecting and processing time‑off data, fewer errors, real‑time employee balances and transparent historical records—empowering staff to view up‑to‑date information and improving operational efficiency for Gateway Public Schools.

Gateway Public Schools

Chris Hero

Chief Operating Officer