Case Study: Greystar achieves same-day punch list turnaround instead of weeks with Buildup

How Greystar significantly shortened its punch list process

Greystar’s Davie 2 is a 400-unit luxury apartment project in Davie, FL. The team struggled with a slow punch list process—their previous software took 5–6 days to set up a punch list for a 24-unit building and would take weeks for 300–400 units—creating delays and rework during closeout. Greystar chose Buildup to address this challenge.

Greystar implemented Buildup across trades, using it as the project communication platform so Superintendent Jeffrey Grier could create punch lists on the fly, assign issues, and have the list available to all team members within a day instead of weeks. Buildup delivered easier issue documentation, visibility into resolution and subcontractor responses, automatic Spanish translation, and text/email notifications, achieving up to 90% subcontractor adoption and significantly reducing punch-list turnaround time.

Greystar

Jeffrey Grier

Superintendent