Buildout CRM
29 Case Studies
A Buildout CRM Case Study
Victory Real Estate Investments (VREI) — represented by General Counsel Keith Walker — was struggling with fragmented deal data, time-consuming reporting, and inefficient information access across a portfolio of 50+ properties and 600+ tenants. To centralize dealmaking and contact information and cut down on hours spent hunting for files, VREI implemented Buildout CRM using the Rethink CRM/PropTech platform to bring deal data, inquiries, and communications into a single, configurable system.
Buildout CRM’s Rethink solution gave VREI a single source of truth with configurable deal pages, inquiry reporting, an internal Chatter tool, and task tracking for property management, plus strong implementation support. The results: Keith estimates roughly 10 hours saved per week, faster lease approvals and negotiation responses, streamlined maintenance tracking across the portfolio, and broad adoption across leasing, administration, property management, and clerical teams — all enabled by Buildout CRM.
Keith Walker
General Counsel