Case Study: Nexus Commercial Realty improves pipeline management and team collaboration with Buildout CRM

How Nexus Commercial Realty uses Apto to manage their team’s growing pipeline and network of clients

Nexus Commercial Realty, a Denver-based multi-family investment sales firm, needed a better way to manage a fast-growing pipeline, track team calls and follow-ups, and keep visibility across multiple deals in progress. As the team expanded to 20 users, they turned to Buildout CRM to help brokers, analysts, and marketing staff stay organized and collaborate more effectively.

With Buildout CRM, Nexus centralized activity logging, pipeline dashboards, reporting, and real-time team communication through Chatter. The results were substantial: brokers logged over 5,000 calls in 120 days, the firm now manages more than 13,000 contacts, has recorded 112,000 completed interactions, and has tracked 213 listings. Buildout CRM helped Nexus improve coordination, reduce missed follow-ups, and maintain a competitive edge.

Nexus Commercial Realty

Kim Hoff

Marketing Manager