Case Study: Paragon Electric streamlines operations and eliminates paperwork headaches with BuildOps

Paragon Electric - Customer Case Study

Paragon Electric, a New York City-based electrical contractor specializing in energy-efficient systems, faced significant operational challenges due to rapid growth. After landing a large national account, the company quickly expanded from under 10 to 50 electricians. This growth exposed severe inefficiencies in their paperwork and project management processes, causing project delays, incorrect payroll, and immense stress for owner Tim Kassay. Their outdated system could not meet the stringent documentation requirements of their new corporate clients, putting cash flow and customer relationships at risk.

BuildOps provided a comprehensive field service management solution that streamlined Paragon's entire workflow. The software eliminated paper forms, provided mobile access to documents, and integrated a price book for easy materials tracking. The implementation of BuildOps resulted in a drastic reduction in administrative errors, completely eliminating voided payroll checks that used to occur weekly. It also provided crucial visibility into operations for the entire team. The solution from BuildOps made the entire company more efficient, enabling sustainable growth and providing a scalable platform for future hiring.

Paragon Electric

Tim Kassay

Paragon Electric