BuildOps
20 Case Studies
A BuildOps Case Study
Davis & Plomin Mechanical, a commercial mechanical contractor in Kentucky, faced operational challenges common to the industry. They relied on inefficient manual processes like spreadsheets, phone calls, and emails for dispatching and billing, which created difficulties in tracking completed work and holding technicians accountable. Seeking a proper field service management platform to foster growth, they turned to the software vendor BuildOps for a solution.
By implementing the BuildOps platform, the company gained an intuitive and integrated system that dramatically improved their workflows. The solution provided powerful tools for job forecasting, on-the-fly scheduling, and invoicing, which increased productivity for both back-office staff and field technicians. The team at Davis & Plomin Mechanical reported that BuildOps gave them full visibility into operations and highly recommends the software for its constant growth and improvements.
Sam Plomin
Office Manager, and Service Project Manager