Case Study: Annapolis Property Services pays hundreds of property owners in less than an hour with Buildium

Annapolis Property Services pays hundreds of property owners in less than an hour using Buildium

Annapolis Property Services, led by owner Peter Cook in Annapolis, MD, manages 318 long‑term residential units with a small team of eight. The firm was hampered by manual, error‑prone processes—Excel, email, and file cabinets—to track finances, pay owners, send statements, and handle maintenance, which generated a high volume of non‑sales calls and ate into staff time.

After adopting Buildium in 2010, APS automated owner payments, statements, maintenance tracking, and 1099 processing. The result: non‑sales calls dropped 25–35%, nearly 300 owner payouts take under an hour, maintenance response time fell by 80%, owner/tenant access to financials improved, and the business scaled from 100 to 318 units.

Annapolis Property Services

Peter Cook

Owner