Case Study: Transpacific Realty Advisors achieves streamlined operations and higher tenant satisfaction with Building Engines' Prism

Using Prism allows us to have better leverage with clients

Transpacific Realty Advisors, a Vancouver-based property manager overseeing 265 buildings and roughly 8 million sq. ft., needed to modernize operations for its 12-person management team. After years of paper-based processes and use of Building Engines’ Classic product, the firm sought a streamlined, analytics-driven platform to reduce manual work, support mobile field staff, and win more sophisticated clients.

They implemented Building Engines’ Prism, completing a smooth two-month transition to an intuitive platform with mobile/offline capabilities, customizable dashboards, and a robust insurance (COI) module. Prism simplified work orders and vendor coordination, improved tenant satisfaction through real-time updates, strengthened vendor management, and gave the firm better leverage with clients—while paving the way for future integrations like Yardi.

Transpacific Realty Advisors

Tsaiyun Chuang

Property Manager