Case Study: Hospitality Company achieves 100% tenant adoption and improved engagement with Building Engines and HqO

How Prism and HqO improved tenant engagement in Class A office building

The Hospitality Company, which manages a 156,000 sq. ft. Class A office building in Dallas with 15 tenants, needed to replace old, antiquated property management and access tools to better match evolving tenant expectations and a hospitality-style experience. It turned to Building Engines, using Prism alongside HqO, to modernize operations and tenant access.

Building Engines helped the Hospitality Company roll out Prism and HqO together, integrating work order management, communication, and mobile-access credentials into one smooth platform. The result was 100% tenant adoption of the apps, stronger tenant engagement, and a more connected building community, with the company seeing a significant positive impact in just 2.5 months.