Case Study: EG Workforce Solutions achieves operational accountability and new business wins with Prism by Building Engines

How EG Workforce Uses Prism to Elevate Operations and Help Land New Business

EG Workforce, a Battle Creek, MI–based staffing and managed‑services firm founded in 1958, supports labor‑intensive operations like custodial, mailrooms, logistics and more. Leadership found preventive maintenance and work orders were often missed, there was no centralized equipment inventory or maintenance history, and they lacked a reliable way to document and prove completed work to clients.

EG implemented Prism across 65 buildings (≈200 pieces of equipment) to centralize inventory, automate work orders, standardize inspections and preventive maintenance, and generate customer‑ready reports and photos. The platform increased accountability and visibility, eliminated missed tasks, produced detailed maintenance records and performance dashboards, and became a competitive differentiator that helped EG win additional business, including several large contracts.

EG Workforce Solutions

Zach Aeschliman

Vice President of Managed Services