Case Study: Frauenshuh, a leading Minnesota commercial landlord, achieves scalable growth and faster, more accurate property operations with Building Engines

Frauenshuh - Customer Case Study

Frauenshuh, one of Minnesota’s largest commercial landlords managing over 80 properties and roughly 16,000 service requests a year, faced slow, error-prone operations built on paper, legacy software, radios and faxing. Those manual processes caused billing headaches and made it difficult to meet the company’s high customer-service standards as the business grew.

Frauenshuh implemented Building Engines’ unified operations platform—mobile work-order management, prioritized dispatch, escalation workflows, reporting and accounting integration—which streamlined service, invoicing and preventive maintenance. The outcome was faster, more accurate response and billing, reduced administrative burden, measurable service targets, and scalable growth that preserved high service levels without proportional increases in staff.

Frauenshuh

Marykay Alexson

Client Services Coordinator