Case Study: JEMB Realty Corporation achieves improved building management, tenant satisfaction, and accountability with Building Engines

Building Engines improves building management and tenant satisfaction for five properties

JEMB Realty Corporation, a 30‑plus‑year real estate firm managing 1.86M sq ft across five mixed‑use buildings, faced growing operational strain as one tenant coordinator struggled to track vendors, work orders, inspections and tenant requests. Inefficient processes and limited visibility caused confusion among teams, difficulty accessing historical data, and slower response times that threatened tenant satisfaction.

Implementing Building Engines gave JEMB real‑time visibility into staff activity, work order duration and costs, and centralized materials, documents and tenant communications—accessible via a mobile app. The platform enabled regular reporting on tenant requests, improved accountability across teams and vendors, opened communications with tenants, supported energy‑saving programs, and produced faster work order completion and better overall building management.

JEMB Realty Corporation

Adnan Rugovac

Tenant Coordinator