Case Study: Arrow Lift achieves streamlined invoicing and smoother project communication with Buildertrend

Why This Subcontractor Prefers Invoicing and Communicating Through Buildertrend’s Subcontractor Portal

Arrow Lift, a family‑owned stair lift and home elevator subcontractor with locations across the U.S. since 1985, needed a more reliable way to invoice and communicate with high‑end custom home builders to keep complex installs on schedule. Their builder clients introduced them to Buildertrend, and Arrow Lift began using Buildertrend’s Subcontractor Portal—particularly the invoices, lien waivers and notification features—to replace pen‑and‑paper workflows and fragmented phone/email exchanges.

Buildertrend’s portal centralized invoicing, lien waivers, email/text alerts and job documentation so Arrow Lift can receive notifications, submit quotes, confirm milestones and move jobs forward without waiting on individual responses. The result, according to Arrow Lift, is smoother projects, faster approvals, measurable time savings that reduce costs, and better marketability to builders already using Buildertrend.

Arrow Lift

Pete Newstrom

Vice President