Case Study: HDR Remodeling achieves scalable growth and reliable on-time delivery with Buildertrend

Preparing for company transition and evolution using Buildertrend

HDR Remodeling, a full-service residential design-build firm in Berkeley and the East Bay, faced the challenge of scaling operations and preserving high-quality service as founder Philip Anderson prepared for retirement and the company grew to manage up to 15 large renovations per year. To replace fragmented spreadsheets and paper processes and to meet the expectations of a tech-savvy clientele, HDR Remodeling selected Buildertrend’s project management platform (including the Client Portal).

Buildertrend’s calendar/scheduling, Client Portal, Photo Storage and Change Orders gave HDR a single organized system that lets one project manager track multiple jobs, keeps customers informed, and documents progress (project managers upload images about every three days). As a result HDR increased capacity without sacrificing quality, improved reliability—hitting estimated completion dates “within about a week”—and gained a sales differentiator that helps screen and win the right clients, with Buildertrend also responding to HDR’s product feedback.

HDR Remodeling

Philip Anderson

Founder and President