Case Study: Kemp Construction Management streamlines change orders and delivers real-time customer updates with Buildertrend

Kemp Construction Management - Customer Case Study

Kemp Construction Management, a Delta, BC general contractor specializing in sustainable custom homes and major renovations, was struggling with email-based workflows for bids, documents and change orders. Relying on inboxes made tracking information slow and customer approvals for change orders could take days or weeks, delaying project progress — so they evaluated and chose Buildertrend’s cloud-based construction management software, including its Change Orders feature.

Buildertrend’s platform let Kemp create and send change orders from the job site with app notifications that reach customers in seconds, reducing approval delays and keeping work moving. The team reports that Buildertrend’s Change Order function “more than paid for the entire solution,” improved customer communication and satisfaction through real-time updates, and enabled a more professional, centralized way to manage projects and client interactions.

Kemp Construction Management

Steve Kemp

President and Owner