Case Study: NOVUS Building Services achieves one-person management of 100 projects with Buildertrend

How This Commercial Contractor Manages 100s of Projects All at Once With Tech

NOVUS Building Services, a commercial contractor specializing in countertop fabrication and multi‑family renovations (Sterling, Va. & West Palm Beach, Fla.), was struggling with fragmented communication and poor visibility across production, estimating, accounting and field crews. They needed a single platform to connect teams, stop information from getting lost, and fix invoice and scheduling errors — so they turned to Buildertrend, adopting core features like Scheduling, Messaging and Purchase Orders.

Buildertrend was rolled out with weekly coaching and creative use of existing tools (e.g., a monthly Schedule view, in‑app Messaging and Purchase Order workflows linked to QuickBooks), giving real‑time field visibility and centralized documentation. The results: one person now oversees about 100 projects (up from 20–30 projects managed by three people), daily phone volume dropped from roughly 75–125 calls to about 25, and NOVUS gained tighter purchase-order control and faster administration — all while achieving these gains at a fraction of the cost of larger systems.

NOVUS Building Services

Steven Miranda

Production and Facilities Manager