Case Study: NS Builders achieves streamlined communication and increased profits with Buildertrend

How One of the Best in the Biz Is Leading the Charge Through Internal Communication Done the Tech Way

NS Builders, a Boston-based custom homebuilder known for high-end craftsmanship, faced the challenge of scaling operations—growing from a small carpentry shop to a nearly 20-person full‑service contractor—while keeping projects, people and profits tightly coordinated. They chose Buildertrend’s construction project management software (notably the Daily Logs feature) to replace fragmented communication and ensure everyone stayed in sync on quality-driven, complex builds.

Buildertrend implemented a one‑place workflow using Daily Logs, Scheduling, the Customer Portal and Budget tools to centralize field reports, timelines, client access and financials. The result: clearer client communication, higher productivity, the ability to take on more profitable jobs and enter a higher-end market—Buildertrend’s Budget reporting helped NS Builders catch what had previously been 5–10% of missed job costs, boosting overall profitability and efficiency.

NS Builders

Nick Schiffer

Owner