Case Study: Brown Haven Homes achieves standardized workflows and streamlined purchasing & scheduling with Buildertrend

How Brown Haven Homes Has Aligned and Standardized Their Workflows Within Buildertrend

Brown Haven Homes, a custom-home builder based in Blairsville, GA (est. 2005) with operations in NC and SC, struggled with fragmented backend processes—employees relied on Excel, email and notepads—which became untenable as the company scaled. In 2016 they adopted Buildertrend’s project management software after discovering the platform at the NAHB show to centralize workflows and replace disconnected tools.

Buildertrend helped Brown Haven Homes standardize workflows by rolling out features like the Purchase Orders tool, Scheduling, and image sharing after staff attended Buildertrend University; this reduced the “lost email” chaos around POs, made schedules and documents accessible to the roughly 40% of employees who are on the road, and allowed homeowners (about 75% living over 1.5 hours away) to track progress visually—enabling more efficient project management and supporting the company’s growth.

Brown Haven Homes

John Allen

Owner