Case Study: Emergent Construction achieves streamlined processes and an unbeatable client experience with Buildertrend

Emergent Construction - Customer Case Study

Emergent Construction, an Indianapolis full‑service construction firm founded in 2007 that has grown into a 15‑member team, specializes in complicated historic home remodels. As the business expanded, Emergent found spreadsheets and multiple disconnected tools created scheduling headaches, double entry, and risk of lost information—so they implemented Buildertrend (notably Selections, Customer Portal and Schedule) to centralize project management.

Buildertrend captures leads from Emergent’s website, integrates cost codes and QuickBooks, and consolidates Daily Logs, selections, scheduling and payments into one hub. The platform improved client communication and transparency, helped the team catch errors early (avoiding rework and financial headaches), eliminated double entry, and streamlined workflows—enabling smoother project delivery and a better client experience. Buildertrend has become “the glue that holds our whole process together.”

Emergent Construction

Matt Troyer

Chief Executive Officer