Case Study: Chris Ledet Homes achieves 40 hours/week time savings and five additional projects with Buildertrend's Customer Portal

Chris Ledet Homes Needed a Way to Modernize and Revolutionize the Client Experience. Buildertrend’s Customer Portal Was Just What They Needed

Chris Ledet Homes, a family-run custom homebuilder in Thibodaux, LA founded in 1983, faced slow, paper-based workflows—scanned invoices, 40-day-old reports, and inefficient client communication—that were holding back growth. To modernize and maintain their high client service standards they turned to Buildertrend, adopting its Customer Portal along with Scheduling and Daily Logs to bring projects into the cloud.

Buildertrend’s Customer Portal and Selections tools gave clients real-time access to schedules, payments, daily logs and design choices, while Buildertrend’s support and training sped adoption. The result: a lean two-person office can now complete 13 homes a year (up from 8), save about 40 hours per week, and finish five additional projects this year—delivering faster, more transparent customer service and measurable business growth.

Chris Ledet Homes

Paul Ledet

Chris Ledet Homes