Case Study: Brett Lott Homes doubles home production and streamlines scheduling with Buildertrend

Brett Lott Homes - Customer Case Study

Brett Lott Homes, a custom home builder in Kennewick, WA serving the Tri‑Cities, struggled with scheduling and logistics as project volume grew—Brett oversaw two full‑time staff and 15–20 subcontractors while handling sales, marketing, finance and operations. His day planner couldn’t manage overlapping subcontractor schedules, causing stalled projects, so after researching options he chose Buildertrend, primarily adopting Buildertrend’s Scheduling along with Photo Storage, Change Orders and Messaging.

Buildertrend centralized scheduling and communications, cut Change Order turnaround from days or weeks to minutes with real‑time customer notifications, reduced hours spent on phone calls, and increased subcontractor accountability. As a result, Brett Lott Homes has completed 85 homes using Buildertrend and has more than doubled the number of concurrent homes they can take on (up from six at a time), enabling faster responses to shifting timelines and more efficient project planning.

Brett Lott Homes

Brett Lott

Founder and President