Case Study: Tim O’Brien Homes achieves 20% more starts without adding operations or construction management staff with BuilderMT

Tim O’Brien Homes - Customer Case Study

Tim O’Brien Homes, a Milwaukee-based builder founded in 2007 that produces ~3,000 sq. ft. homes (150 starts in 2015, $280–$320K, $20–$60K options), runs a very lean operation with most construction subcontracted. Rapid growth strained communications with roughly 60 trades and superintendents: lot-specific changes, schedule shifts, paper invoices and variance purchase orders created costly errors and nonstop calls that pulled staff away from core sales and building responsibilities.

Tim O’Brien added BuilderMT’s cloud-based Trade Portal and Superintendent Portal (integrated with their existing BuilderMT Workflow suite), giving trades and supers real-time, lot-specific access to schedules, purchase orders, work orders, notifications and dashboards via any browser or mobile device. The portals eliminated much of the paper, reduced phone traffic and errors, boosted staff morale, streamlined invoicing and variance handling — and, critically, enabled the company to take on about 20% more starts without adding operations or construction-management headcount.

Tim O’Brien Homes

Dan Gorski

V.P. of Purchasing & Design