Case Study: Eastwood Homes achieves 12,480 hours/year savings (6 FTEs) and eliminates custom coding with BuilderMT's Business Process Management

Eastwood Homes Implements BuilderMT’s Business Process Management, a Widely-Anticipated, Graphically-Driven Process Manager

Eastwood Homes is a family-run builder closing about 1,400 homes annually across North and South Carolina with four regional divisions and 180 employees. As the company grew, routine tasks like report generation, purchase order/work order reconciliation, invoice approvals and process changes consumed staff time and required expensive custom coding, slowing cycle times and limiting operational flexibility.

By adopting BuilderMT’s graphically driven Business Process Management (BPM) — a drag-and-drop extension of its Workflow Management Suite — Eastwood automated key workflows and empowered non‑technical users to reconfigure processes without programmers. The change eliminated costly custom coding, freed 80 staffers from 2–3 hours of manual work per week (about 240 hours weekly, 12,480 hours annually or roughly 6 FTEs), reduced cycle time and redirected staff to revenue‑generating and core operational tasks.

Eastwood Homes

Justin Myers

Operations Manager