Case Study: Namely achieves 50% faster root-cause identification and unified error troubleshooting with Bugsnag

Namely uses Bugsnag to standardize error troubleshooting across their Engineering Team

Namely, an all‑in‑one human resources platform, faced growing complexity as its product suite and engineering teams expanded into a microservices architecture and multiple languages (including .NET Core). The company needed to standardize error troubleshooting because its previous monitoring tool was largely Ruby‑centric, left many teams without proper monitoring, scattered information across systems, and forced reliance on customer support tickets.

Namely adopted Bugsnag across all projects and teams (Q1 2017) to provide a single, language‑agnostic error‑monitoring platform with SAML/SSO and precise filtering. As a result, teams now detect and understand root causes about 50% faster, handle more bugs more quickly, and maintain higher product stability and customer experience — outcomes engineers have enthusiastically endorsed.

Namely

Teresa Dietrich

Chief Technology Officer