Case Study: Chime achieves lower crash rates and improved app stability with Bugsnag

A Bugsnag Case Study

Preview of the Chime Case Study

Chime reduces crash rate by monitoring with Bugsnag

Chime, a San Francisco–based digital banking company, consolidated its Android and iOS apps on React Native and needed an error-monitoring solution that supported RN, unified errors across platforms, and gave deeper diagnostic detail than built-in app store tools to stabilize user experiences and lower crash rates.

Chime adopted Bugsnag to aggregate iOS and Android errors, surface stack traces, filters, Stability Center, ANR data, and custom metadata for release monitoring and debugging. The result: faster root-cause resolution, clearer release visibility, reduced crash rates and improved stability scores, plus streamlined workflows through Jira and Slack integrations.


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