Case Study: 99designs Achieves Standardized Debugging and Faster Bug Resolution with Bugsnag

99designs uses Bugsnag to standardize debugging and create efficiencies

99designs, the world’s largest graphic design marketplace with about 400,000 customers and 1.4 million freelance designers, faced growing pains as its engineering org expanded to seven teams managing 25+ codebases in Go, Ruby, PHP and JavaScript. Each team had its own debugging tools and processes, producing a noisy firehose of errors and creating cross‑team inefficiencies that made it hard to prioritize and fix production issues.

They standardized on Bugsnag to automatically detect, prioritize and surface errors across projects and languages, using Slack integration and spike alerts to route problems to the right engineers. The change let teams cut through noise and focus on the issues that matter, speeding up fixes (often before customers notice), improving product quality and making new‑engineer onboarding much faster.

99Designs

John Barton

Head of Engineering