Case Study: Webcoda speeds up client UAT with BugHerd

A BugHerd Case Study

Preview of the Webcoda Case Study

Webcoda cuts UAT time and saves thousands with BugHerd

Webcoda, a Sydney-based development agency, faced challenges with an inefficient client feedback and bug tracking process that relied on unclear screenshots and lengthy email chains, making it difficult to recreate and resolve issues. They sought a visual and contextual tool to streamline this, ultimately choosing BugHerd to improve their user acceptance testing (UAT).

By implementing BugHerd, Webcoda enabled clients to log visual feedback and bugs directly onto live web pages, drastically reducing time spent on communication and issue recreation. This solution sped up their UAT process, saved clients thousands of dollars on a major project, and resulted in over 27,000 bugs being tracked across more than 170 projects. BugHerd provided clarity for all stakeholders and became an integral part of Webcoda's client pitches.


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