Case Study: Studio Moso streamlines client feedback and saves time with BugHerd

Studio Moso manages 190+ BugHerd projects and 25k+ bugs with BugHerd

Studio Moso, a digital agency based in Melbourne, faced the challenge of managing website feedback from both internal team members and external clients. Their previous process, reliant on emails and documents, was inefficient and time-consuming. They needed a solution, like the BugHerd feedback tool, to streamline this process and keep all project stakeholders on track.

By implementing BugHerd, Studio Moso created a centralized system for collecting and managing client feedback. The solution allowed clients to pin comments directly onto web pages, which were then validated and actioned by the agency's team via a Kanban board. This process drastically reduced feedback cycles and eliminated cumbersome email chains. The team at Studio Moso reported that BugHerd saves them significant time and money, and they have now used it on over 190 projects to track more than 25,000 tasks.

Studio Moso