Case Study: Oxygen Media delivers website projects faster with BugHerd

Oxygen Media actioned 90 change requests in under an hour with BugHerd

Oxygen Media, a boutique digital marketing agency, faced the challenge of managing complex feedback from multiple stakeholders while developing a high-stakes, custom website for a global freight client under tight deadlines. They needed a solution to coordinate requests and avoid delays without getting bogged down in back-and-forth communication, which led them to use the BugHerd website feedback and bug tracking tool.

By implementing BugHerd, Oxygen Media centralized all feedback, allowing stakeholders to pin comments directly onto the website. This visual approach eliminated confusion and streamlined collaboration. As a result, BugHerd enabled the agency to action 90 change requests in under an hour, saving up to 15 hours per week in feedback management and ensuring the project was delivered on time, which greatly enhanced their professional reputation with their partner agency.

Oxygen Media