Case Study: KOTA achieves 15% higher project profitability with BugHerd

Kota boosts project profitability by 15% with BugHerd

Kota Creative Digital Agency, an innovative firm specializing in immersive digital experiences, faced a challenge in managing cumbersome client feedback and reviews that were primarily handled through countless emails. To improve this process, they turned to their existing vendor, BugHerd.

By upgrading their BugHerd plan, Kota implemented a solution that allowed clients to provide mobile feedback and visual annotations without installing a browser extension. This drastically improved their workflow. According to Kota's Managing Director, BugHerd saved communication time, reduced emails, and removed frustration. The upgrade resulted in a 15% increase in project profitability across the board and significantly boosted satisfaction for both the internal team and their clients.

Kota